Company: multinational fast food chain(France branch)
Task: Development of sustainable infrastructure strategy.
Main actions:
Identify the priority topics where to act.
Define the functional scopes of 1 to 3 pilots and help selecting the technical suppliers.
Benchmark of strategies and actions in customer services industry with a focus on the hospitality industry.
RFIs and RFPs on green building specifications which required external support (2 new and 1 renovation), compilation of the responses and realization of the decision matrix.
Results:
Priority topics on infrastructures were identified and validated.
KPIs were defined in order to assess the future enhancement on these topics.
Managers were trained and provided with common documentation (vocabulary, concepts, KPIs meaning, explanations on standards, etc.).